Ayogeboh Epizitone, Oludayo. O. Olugbara
Implementation of Enterprise Resource Planning (ERP) systems is a complex technological and organisational business undertaking that requires the knowledge of a process approach to overcome its implementation constraints. The purpose of this study is to determine those factors that are considered critical for successful implementation of an ERP system within the financial system of an organisation. To achieve this, it is necessary to first identify common factors impacting on ERP system implementation and thereafter ascertain whether those identified factors are applicable in different organisation settings with particular emphasis on a financial system. With these factors forming precursor, this study plans a comprehensive exploration of an ERP system implementation that supports financial business process within the context of a financial sector to uncover critical factors for success. In aggregate, 205 Critical Success Factors (CSFs) have been identified from 127 studies from which 20 factors are presented in this paper. The most cited factors are then ranked based on median statistics to select top 6 CSFs that are succinctly discussed within the context of a financial system.