Journal de l'Académie des études marketing

1528-2678

Abstrait

Application of Robotic Process Automation in Supermarket

Sunita Kumar and R.K. Tailor

The ongoing expansion of information technology and the growing use of artificial intelligence in today's modern supermarkets have a significant impact on how people live. The grocery industry is looking into new ways to increase profitability through the use of artificial intelligence and information technology, which has led to more limited possibilities in the field of robotic accounting. In order to fully automate the accounting process, there are a number of uses for artificial intelligence that will be explored in this article. The problems and solutions for this usage will also be identified. This essay discusses a few of the potential and difficulties that supermarket robotic process automation faces. The issues of managing line-ups and the billing system at supermarkets effectively have led to the development of automation and the application of artificial intelligence as powerful tools. A pandemic that hit the world recently highlighted the necessity of automated processes with little to no human involvement. This article's goal is to analyse the parts of robotic process automation that supermarkets could use and to comprehend the difficulties in implementing automated operations. Robotic process automation has become crucial for the development of global economies as a result of technological improvement and information technology development. As the country becomes more urbanized, supermarkets offering a variety of consumer items under one roof are proliferating.

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